Study of the Implications of Office Technologies in Secretarial Education Curriculum in Nigeria Polytechnics
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Study of the
Implications of Office Technologies in Secretarial Education Curriculum in
Nigeria Polytechnics
ABSTRACT
This study
was carried out to discover the possible implications posed by the office
Technologies in Secretarial Education Curriculum in Nigeria Polytechnics. This
study was conducted making use of institute of management and technology
(I.M.T) Enugu.
The instruments
used for data collection were questionnaires and documents, while a total of
four research questions were also used.
The data
collected from the respondents was analyzed using percentage method and they
were used in answering the research questionnaire.
The data
collected and analyzed showed that enormous implication were placed on
secretarial education curriculum by constant changes in office technologies.
The
implication entails re-training and attendance to seminars, conferences and
workshops by the teachers / lecturers or the uses and operations of the new
office equipment machines, this is with a view to imparting such knowledge to
the student secretaries together with the introduction of some new relevant
courses to enable them face squarely the implications of incessant office
technological change now rampant in business environment.
The finding
upheld the need or easy introduction of accepted new courses. It was revealed
that the staff of the department of the department should be co-opted by the
polytechnics regulation body, the NBTE in the curriculum planning.
Based on
these, recommendation were drawn which the researcher feels if followed and
adhered strictly, will give good answer to any future implication imposed on
secretaries education curriculum by change in office technologies.
Since no
research work is ever completely concluded because of some certain constants,
some suggested areas for further research were also given.
TABLE OF
CONTENT
Title Page
Approval
Page
Dedication
Acknowledgement
Abstract
Table Of
Contents
Chapter One
1.0
Introduction
1.1
Background Of The Study
1.2
Statement Of Problems
1.3 Purpose
Of The Study
1.4
Significance Of The Study
1.5 Research
Questions
1.6
Definitions Of Terms
Chapter Two
2.0
Introduction
2.2 Office
Technology And Its Changes
2.3
Technological Change And Its Implication On Secretarial Education Programme
2.4 Effects
Of Office Technologies On Job Performance Of Secretaries
2.5 The
Development And Definition Of Office Technologies
2.6 Ideal
Curriculum For Business Studies And Technological Implication
2.7 Summary
Of The Related Literature
Chapter
Three
3.1
Introduction
3.2 Research
Design
3.3
Population Of The Study
3.4 Sample
Size Determination
3.5
Instructed For Data Collection
3.6 Method
Of Data Collection
3.7 Method
Of Data Analysis
Chapter Four
4.0 Data
Presentation And Analysis
Chapter Five
5.0 Summary
Of Findings, Recommendation And Conclusion
5.1 Summary
Of Findings
5.2
Recommendations
5.3
Conclusion
5.4
Suggestion For Further Research
Appendix
Questionnaires
References
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND OF THE STUDY
As life is
becoming more dynamic, more complex in educational, socio-cultural, industrial
and commercial developments due to the increasing technological advancements,
the secretarial profession is not left out and the jobs of secretaries appear
and at first sight among those threatened. This is because of new machines,
which are threatening to take-over the jobs performed by thee categories of
workers thereby making them face job hard of redundancy, retrenchments which
will lead to mass unemployment will result.
Nigeria is
undergoing technological revaluations just like any other developing country of
the world. This technology advancement has actually revolutionized most office
activities and procedures. Until recently, the study of secretarial educations
programme in our polytechnics especially institute of management and technology
(I.M.T), Enugu was based mainly on shorthand, typewriting and office practice.
The activities had greatly changed since supervisor of the polytechnic by the
NBTE.
The task and
activities of these categories of workers in most offices and business circles
lave also increased tremendously because of the high office responsibilities
expected of the secretary to now handle with little or no supervisions. The
scope of the course they now cover before qualification has also greatly
increased.
They now
have to be trained and educated in too many course and have to acquire more
technical skills to be able to handle and manipulate the very modern office
machines now inherent in most business offices if they have to be marketable
and employable.
Secretarial
professions now have to battle with the skills of handling the electric
typewriters, scanners, ward processors, the facsimile (FAX) machines, the
computers etc. This is to enable him meet up wit the increasing demand of
information as and when urgently required which could not have been so carried
out with the use of manual typewriters.
It should be
noted that these automatic, light -technological machines couldn’t do
everything or operate themselves without the human aid, thus making the needs
and quests for the professionals in secretarial filed necessary.
The most
current and implicating question in the minds of the present day secretarial
studies educators and curriculum planners is what to do in order to keep peace
with the technological changes in secretarial office equipment. This is because
the more knowledgeable the secretaries are in the use of these office
technologies, the better prepared our country will be to develop
technologically.
Hence, in
the opinion of Kanu (1987), there must be positive attitude towards continuous
up dating of knowledge for everyone, especially the secretaries, if this age of
technological advancement is to be acquired and improved advancement and inter
– personnel skills developed.
1.2
STATEMENT OF THE PROBLEMS
Since a lot
of office work is based on the basic knowledge of key boarding and clerical
skills, it became apparent that if secretarial education curriculum in our
polytechnics are not reviewed, revisited and updated from time, to adequately
take care of these technological changes, the products of this profession
mighty not be able to face challenges they will meet in future in the course of
their working life.
It
therefore, becomes apparent that those concerned with the training and
education of secretaries in our polytechnics and other institutions of higher
learning should always adjust their curriculum so s to catch up and stay afloat
with the incessant technological changes and advancements. The problems then is
how far has I.M.T been able to adjust its curriculum to reflect the current
development? How far have they been able to purchase the equipment required for
the training? Do they have qualified personnel to handle these equipments? Are
the students being adequately prepared?
1.3 PURPOSE
OF THE STUDY
The main
purpose of this project is to find out the implications of office technologies
in secretarial education curriculum in I.M.T Enugu, specifically, this purpose
targets at:
i)
Identifying the implications of office technology on the secretarial education
curriculum in I.M.T Enugu
ii) The
cause of frequent changes in educational curriculum especially that of
secretarial education programme performance.
iii) To
ascertain whether / if these office technologies that are used in the different
to offices today are available in the Department of secretarial studies of
institute of Management and Technology (I.M.T), Enugu where secretaries are
trained.
iv)
Identifying whether the curriculum planners re-cognized these implication
before gong on the drawing board, drawing especially for secretarial
1.4
SIGNIFICANCE OF THE STUDY
Technological
development has taken a rather tremendous new dimension since the middle of
this century. According or Ndubuisi (1981), since there is need to promote
interest in more and advanced technology, provision should also be made for
institutions, the nation as a whole, curriculum planners and business world.
By finding
out the implication of office technology on the secretarial educations
curriculum in our polytechnics especially IMT, all that are involved in the
training of these category of professionals and the curriculum planners, will
be able to adjust their curriculum and course contents to suit the needs of the
expanding technological business world. Their products, the students,
secretaries would then be prepared well enough enter the now world of automated
offices and still face squarely the implications inherent in high technological
environments without fears of retrenchments.
The study
will among other things, serve as a guide to the National Board for Technical
Education (NBTE) in determining these new trends that are designed to become an
integral part of business studies and include some of the programmes in the
school syllabus.
Finally, the
country and the business parastatals swill also benefit from this study since
the school of business has been producing very proficient and marketable
personnel that will stand the vigorous test of time through updated planed
curricula, especially in this ear of technological advancement.
1.5 RESEARCH
QUESTION
In order to
obtain more purposeful and significant results form the data analysis, the
following questions will be tested in the course of the study
1. What are
the implication of office technologies in the secretarial education curriculum
in the institute of management and technology Enugu?
2. Is the
institute prepared to meet up with the implication in training students for
today’s and future technological office environment?
3. What
effects have the frequent changes in curriculum brought to the secretarial
studies department?
4. Being
aware of the technological changes in the country do you think this will have
any effect in your career as secretaries?
1.6
DEFINITION OF TERMS
BREADING
UNEMPLOYED GRADUATES
Training and
turning-out of graduates who cannot be employed because they lack of the
required skills for handling and manipulating modern office machines and
equipment.
CURRICULUM
Subjects /
courses included in course study like secretarial studies or taught in a
particular school or collage.
OFFICE
TECHNOLOGIES
The
application of he use of modern office machines and equipment in performing
office tasks for quicker and greater production.
COMPUTER
LITERACY
Being
educated or enlightened on the uses, functions and operations of the electronic
data processing machine called the computer, which is capable of handling,
processing, staring and retrieving information at the shortest possible time.
OFFICE
AUTOMATION
The use of
different types / kinds of machines aided devices to work in an office in order
to improve the efficiency and effectiveness of the employed manpower.
TECHNOLOGICAL
REVOLUTION
Drastic
charge shift from the use of old fashioned machine and equipment to the
recently manufactured (modern) are.
TECHNIQUES
Methods of
getting things done or preferred.
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