Factors that Affect Performance of Secretarial Career in Some Selected Organization in Enugu Capital Territory
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Factors that
Affect Performance of Secretarial Career in Some Selected Organization in Enugu
Capital Territory
ABSTRACT
This
research work is aimed at finding out and studying the factor affecting
secretaries in Enugu capital territory. Secretaries were selected from the
organization in Enugu capital territory. Secretaries were selected from the
organization in Enugu as well as student secretaries from IMT Enugu.
To carry out
this project effectively hypothesis were formulate and based on the hypothesis
questionnaires and inter view questions were drawn. The questionnaires were
administered to both student and practicing secretaries selected from the above
organization in Enugu capital territory. Oral interviews were also conducted on
some secretaries in the selected establishments.
However, it
was discovered that factors like sogological, technological economic environmental
factors and poor language structure were the factors adducting secretarial
career in Enugu capital and these factor were responsible for secretaries
dissatisfaction in their work places. The result of the study revealed that
practicing secretaries dissatisfaction steam from the ill. Form masses
misconception of this career, non-recognition of their career as managed team
on job prospects etc
TABLE OF
CONTENT
Title Page
Approval
Page
Dedication
Acknowledgement
Table Of
Content
List Of
Table
List Of
Figures
Abstract
Chapter One
1.1
Background To The Study
1.2
Statement Of The Problem
1.3 The
Objective Or Purpose Of The Study
1.4 Scope Of
Study
1.5 Research
Questions
1.6
Hypothesis
1.7
Significance Of The Study
Chapter Two
2.0 Review
Of Literature
2.1 Choosing
A Career
2.2 Basis
For Choosing A Career
2.3 Who Is A
Secretary
2.4
Classification Of Secretaries
2.5 The
Factors That Affect Performance Of Secretaries
2.6
Sociological Factors
2.7 Their
Effect On The Secretary Performance
2.8
Technological Factors
2.9
Environmental Factors
3.0 Poor
Language Structure
3.1 Summary
Chapter
Three
3.0
Methodology
3.1 Research
Design
3.2 Area Of
Study
3.3
Population Of The Study
3.4 Sample
And Sampling Procedure
3.5
Instrument For Data Collection
3.6
Validation Of The Research Instrument
3.7
Reliability Of The Research Instrument
3.8 Method
Of Administration Of The Research Instrument
3.9 Method
Of Data Analysis
Chapter Four
4.0 Data
Presentation And Results And Analysis
Chapter Five
.0 Summary
Of Findings, Recommendation And Conclusion
5.1 Summary
Of Findings
5.2
Recommendation
5.3
Conclusion
Bibliography/Documentation/Reference.
CHAPTER ONE
INTRODUCTION
1.1 BACK
GROUND OF THE STUDY:
The word
;’secretary” has been defined by Oxford Dictionary as “one entrusted with the
secrets or confidence despondence and manage router and detail work for
superior.
According to
secretaries have other managerial duties of dictation from the boss, answering
telephone calls, getting information, recording and keeping information using
duplicating machine electric, and menual typewriter, computer internal, telex
and so on. An office being nerve center of an organization needs good managemented
to achieve its desired goals.
However,
there are certain factors which affect secretaries while on job and these
minder production and secretaries stability on this career.
Some of
these factors are technological factors poor language structure, sociological
factors environment factors, and economic factors.
Presently,
the need for exposing secretaries to the use of modern office equipment has
risen due to challenges they face in the modern word. The effect of language
structure that secretaries in institute of management and Technology receive
during truing can not be over emphasized as in labour marked available jobs are
mean for those who have sound knowledge of good English.
1.2
STATEMENT OF THE PROBLEM
It is
degrading and under statement to say that secretarial career is of no
importance because secretary is an eye opener. Through which every organization
sees.
According to
Onabanya (1990) A secretary is a skilled and specialized type of employee in an
establishment or part of it who is charged with some aspects of organization
functions in the unit dealing with people correspondence and other business
matters;
In today
modern world secretaries are faced with a lot of challenges offices due to what
they are required to offer. There fore it is basically necessary that
secretaries be giver equipment in institute of management and technology Enugu
and other tertiary institution in Enugu capital territory.
This
profession is a career that attracts disregard from people enqluating eyes.
Most employers do not accord them a befitting recognition and respect, rather
they show disregard and disrespect for the career. Often the people
misunderstand the word secretary. They are of the opinion that anybody who write
some seen it as a mere woman’s career and non-prebtigions. The secretary
suffers image and personality degrades and thus crosses cabinet to other
profession.
1.3 purpose
of the study
The purpose
of this study is to highlight on find out the factors which affect secretarial
career in some organization in Enugu capital territory. It would also look into
the causes of misconception and disregard for secretaries and their profession
or career in our society and find solutions to these problem.
1.4 SCOPE OF
THE STUDY
This
research work is designed to finding out the factors affecting secretarial
career in some selected organization in Enugu capital territory only.
Time
constant: This research work was carried out while school is still in session
hence time contraption. The time for travelling to places to gather more facts
was limited as I was doing the research work and also trying to meet up with my
normal academic works.
As a result,
this project work was affected to be restricted within the are of facts I could
get within. The should available time.
Finance!
This is another problem the affected the effectiveness of this research work.
As a student researcher, there not enough money to assisa my self to make this
work a standardized on there are some text books due to mortuary incapability
and organization outside Enugu I could not visit them due to lack of finance to
transport myself. In effect, this would was limited only a few organization
1.5
SIGNIFICANCE OF THE STUDY
This
research will help to identify the factors that contribute to secretaries
dissatisfaction in offices.
It will also
reveal to prospective secretarial in the career what they should expect from
the profession as regards people misconception and misunderstanding of the
career.
1.6 SCOPE OF
THE STUDY
This
research work is designed to finding out the factors affecting secretarial
career in some selected organization in Enugu capital territory only.
Time
constraint! This research words was carried out while school is still in session
hence, time constrain. The time for travelling to places to gather more facts
was limited as I was doing the research work and also trying to meet up with my
normal academic works. As a result, this project work was affected to be
restricted within the ares of facts I could get within the short available
time.
Finance!
This is another problem that affected the effectiveness of this research work.
As a student researcher, there was not enough money to assist myself to make
this work a standardized one. There are some textbooks due to monetary
incapability and organization outside Enugu. I could not visit them due to lack
of finance to transport my self. In effect, this work was limited only a few
organization.
1.7
HYPOTHESIS
Considering
the nature and scope of this study, the following hypothesis were used as guide
to this study.
(1) Poor
environment affects secretarial career in Enugu.
(2) Language
is a problem to secretaries
(3)
Secretaries are recognized as members of management team.
(4) Lectures
not properly guides the secretaries affect them in their career.
(5)
Secretarial suffers for inadequate equipment in some organization.
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