ATTENTION:
BEFORE YOU READ THE ABSTRACT OR
CHAPTER ONE OF THE PROJECT TOPIC BELOW, PLEASE READ THE INFORMATION BELOW.THANK
YOU!
INFORMATION:
YOU CAN GET THE COMPLETE
PROJECT OF THE TOPIC BELOW. THE FULL PROJECT COSTS N5,000 ONLY. THE FULL
INFORMATION ON HOW TO PAY AND GET THE COMPLETE PROJECT IS AT THE BOTTOM OF THIS
PAGE. OR YOU CAN CALL: 08068231953, 08168759420
Effect of Material Inspection on Product Quality in
Power Holding Company of
Table of Contents
Title - - - - - - - - - - -
Approval - - - - - - - - - -
Declaration- - - - - - - - - -
Acknowledgement - - - - - - - - -
Abstract - - - - - - - - - -
CHAPTER ONE:
Introduction
1.1 Background of the Study - - - - - - -
1.2 Statement of the Problems - - - - - -
1.3 Objectives of the Study - - - - - - -
1.4 Significance of the Study - - - - - -
1.5 Scope of the Study - - - - - - - -
1.6 Research Questions - - - - - - -
1.7 Definition of Terms - - - - - - -
CHAPTER TWO:
Literature Review
2.1 The Concepts of Specification and
Standardization - - -
2.2 Objectives of Specification and
Standardization - - -
2.3 Developing an Effective Specification - - - - -
2.4 Inspection as a Mechanism for Service
Assurance - - -
2.5 Types of Inspections - - - - - - -
2.6 Defective Materials Prevention Approach - - - -
2.7 The Concept of Quality Products/Service - - - -
2.8 The Effects of Inspection on Quality
Products and Services -
CHAPTER
THREE: Research Methodology
3.1 Area of the Study - - - - - - - -
3.2 Research Design - - - - - - - -
3.3 Population of the Study - - - - - - -
3.4 Sample and Sampling Procedure - - - - -
3.5 Instrument for Data Collection - - - - - -
3.6 Administration of the Instrument - - - - -
3.7 Techniques for Analyzing Data - - - - - -
CHAPTER
FOUR: Data Presentation and Analysis
4.1 Presentation of Results - - - - - - -
CHAPTER FIVE:
Summary, Discussions, Conclusion and Recommendations
5.1 Summary of Procedures - - - - - - -
5.2 Discussion of Findings - - - - - - -
5.3 Implications of Findings - - - - - - -
5.4 Conclusions - - - - - - - - -
5.5 Recommendations - - - - - - - -
5.6 Suggestions for Further Study - - - - - -
Bibliography - - - - - - - -
Appendix - - - - - - - - -
CHAPTER
I: Introduction
1.1 Background of the Study
Philip Crosby in his book “Quality is free” summarizes
the effect of inspection in the following statement:
“A prudent company makes certain that its products and
services are delivered to the customers by a management system that does not
condone remake, repairs, waste or non-conformance of any sort. These are
expensive problems, they must not only be detected and resolve at the earliest
moment, they must be prevented from occurring at all”.
Product quality as a strategy for competitiveness has
become the focus of going concerns today, be it a manufacturing or a service
industry. Be that as it may, quality product or service goal in any
organization will be difficult to realize without the watchful eyes of
inspection. Materials outsourced or insourced as the case may be either as raw
materials, components, spareparts or maintenance repairs and operation items,
must be subjected to thorough examination to ensure that they are the right
materials of the correct quality according to agreed standards and
specifications. This is because the slightest deviation from standards,
oversights of any defect in in-coming or insourced materials results to
numerous and serious consequences on the life of the organization. As a result
of these consequences, organizations are forced to set in place a system to
ensure that only materials of quality are allowed to come into the
organization. This is achieved always through the mechanism of inspection.
The responsibility for inspection in an organization
differs from organization to organization depending on the nature, make up and
policy of the organization in question. The purchasing or procurement or
materials department however plays an important role because they are
responsible for the sourcing of the materials used by the organization.
Inspection depicts the general idea and concept which
signifies the ascertaining and determination of quality or conformity of
sourced materials or services to established standards and specification. This,
therefore brings to mind the fact that inspection and quality can hardly be
discussed separately without reference to one. It is a major tool for the
determination of quality. This study therefore, shall focus on specification,
standardization, inspection and quality control and assurance.
1.2 Statement of the Problem
Oversights and deviation from
standard for supplied materials due to
the inability of organizations to closely inspect these materials remains the
bane of most government agencies and parastatals failure. These problems are
further exacerbated by the overall management approaches and attitudes to these
issues. These has resulted to continued accurate and epileptic power supply in
the state which are often blamed on the failure of installed equipments such as
transformers and cables.
The choice of Power
Holding Company of Nigeria (PHCN) Enugu is to examine the issue arising from
these. The question that is asked is; what measures are put in place in the
organization to determine the needs for materials and specifications? Again,
what mechanisms are put in place by the organization to ensure that purchased
or outsourced equipment and materials are properly inspected for quality?
1.3 Objective of the Study
Because of the effect of
substandard materials allowed into the organization on the quality of services
rendered by the organization, the major objective of the study is built around
the determination of the effectiveness of the inspection programs employed by
the organization.
The study is therefore,
aimed at:
i)
To
determine if inspection is carried out.
ii)
To
determine how specification is communicated to suppliers.
iii)
To
determine how substandard materials are treated.
iv)
To
determine the method(s) of inspection.
v)
To
determine the effectiveness of the procedure.
1.4 Significance of the Study
The significance of this study is enormous. First, the
researcher will be the first beneficiary as it is a prerequisite requirement in
partial fulfillment for the award of Higher National Diploma [HND] in the
Department of Purchasing and Supply Management, Enugu Polytechnic, without
which the researcher cannot graduate.
Secondly, it will serve as a store of knowledge and
guide for which future researchers can consult. Students will also benefit as
it will help to expand their scope of knowledge.
It will also benefit the organization understudied, as
they can utilize it to improve or ensure that defective materials, substandard
materials do not enter the production process.
Finally, the general public will also gain from its
depth to utilize against purchases or orders they will place from time to time
since everyone buys one material, product or components or parts at times.
1.5 Scope of the Study
The focus of this
research work is on the effect of inspection on the quality of services in
Power Holding Company of Nigeria (PHCN), Enugu, located in the heart of Enugu,
along
1.6 Research Questions
i)
Where
in the organization are material supplied inspected?
ii)
How
are materials required specified ?
iii)
How
are substandard materials treated?
iv)
What
are the methods of inspection?
v)
How
effective is the inspection procedure?
1.7 Definition of Terms
Ø
Supplier:
This means a
company an organization or an individual that can agree to supply or release
goods or services to a buying organization.
Ø
Vendor: This is another term for a supplier.
Ø
Material: Anything that can be offered to the
market for attention, acquisition, use or consumption that might satisfy needs.
Ø
Specification: This is a detailed description of
materials needed from a supplier, which the supplied item must conform to.
Ø
Standardization: This is the process of formulating and
applying rules for an orderly approach to a specific activity.
Ø
Standard: A standard is the result of a particular
standardization effort approved by a recognized authority.
Ø
Defect: A defect is where a component does not
meet its requirement or specification and needs to be replaced or repaired.
Ø
Quality: This is the degree to which a set of inherent
characteristics fulfill requirements.
Ø
Inspection: This is the examination of a work product
or service or materials to determine whether it conform to standards or not.
Ø
Organization: This is defined in this context as a set
of processes.
Ø
Productivity: This means efficient utilization of
available resources at economic cost.
Ø
Buyer: This is a person who acquires goods at a
particular price without due consideration to the technicalities involved, but
rather acquires what he wants.
HOW TO RECEIVE PROJECT
MATERIAL(S)
After paying the appropriate
amount (#5,000) into our bank Account below, send the following information to
08068231953 or 08168759420
(1)
Your project topics
(2)
Email Address
(3)
Payment Name
(4)
Teller Number
We
will send your material(s) after we receive bank alert
BANK ACCOUNTS
Account
Name: AMUTAH DANIEL CHUKWUDI
Account
Number: 0046579864
Bank:
GTBank.
OR
Account
Name: AMUTAH DANIEL CHUKWUDI
Account
Number: 3139283609
Bank:
FIRST BANK
FOR MORE INFORMATION, CALL:
08068231953 or 08168759420
https://projectmaterialsng.blogspot.com.ng/
https://foreasyprojectmaterials.blogspot.com.ng/
https://mypostumes.blogspot.com.ng/
https://myeasymaterials.blogspot.com.ng/
https://eazyprojectsmaterial.blogspot.com.ng/
https://easzprojectmaterial.blogspot.com.ng/
Comments
Post a Comment