ATTENTION:
BEFORE YOU READ THE ABSTRACT OR
CHAPTER ONE OF THE PROJECT TOPIC BELOW, PLEASE READ THE INFORMATION BELOW.THANK
YOU!
INFORMATION:
YOU CAN GET THE COMPLETE
PROJECT OF THE TOPIC BELOW. THE FULL PROJECT COSTS N5,000 ONLY. THE FULL
INFORMATION ON HOW TO PAY AND GET THE COMPLETE PROJECT IS AT THE BOTTOM OF THIS
PAGE. OR YOU CAN CALL: 08068231953, 08168759420
THE ROLES OF OFFICE
MANAGERS IN THE DEVELOPMENT OF ORGANIZATIONS
ABSTRACT
The aim of this project is to find out the roles of office
managers in the achievement of organizational goal. To be able to carry out
this study, the researcher reviewed relevant literature on the issue to form
the theoretical base of the subject. Two purpose of study used are: (i) to
identify the goal of office managers in the achievement of organizational
goals. (ii) to examine how office managers carryout their function in order to
achieve organizational goal. Two research questions posed are: What are the
duties/responsibilities of office managers in the achievement of organizational
goals? The main instrument used in collecting data for the study is the
questionnaire. The questionnaires consists of forty (40) items which were
submitted to the project supervisor who corrected and approved it before it was
administered. The questionnaire were later administered by the researcher and
the data obtained were analyzed, using simple percentages. The population of
the study was Eighty (80) office manager’s out of which sixty (40) were used as
the sample size. The major findings of the study are the availability and use
of modern office equipment will inevitably affect the activities and output of
the secretary in offices and business organizations. Based on the above
findings, it was recommended that Office managers should be seen as the image
makers of organization in any nation, and should be duly compensated this
compensation would help in no small measure in giving hem sense of belongings.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE
STUDY
Several changes have taken place in private and public
offices as regards the roles and functions of the office manager. The type of
machines and gadgets that were used to produce, duplicate and store information
has undergone a great transformation to cope with the fast growing world of
technology. The success of any organization and management relies much on the
office managers, whose role though supportive is critical to the achievement of
organizational goals and objectives.
In today’s organizations, one of the things that make
organizations unique is the use of modern technological gadgets. Internal and external forces such as market
competition, consumer behaviour, technology and quality management are the
drivers of organizational change. In today’s business world, every office
requires facts and accurate information for quick decision making (Arora S P
1985) Office Organization and Management, in the Modern Office, the role of the
office manager is crucial in the life or progress of an organization hence he
needs some technological and human relation skill at the workplace. The
effective performance of the Office Manager depends upon his technological
knowledge, ICT skill and managerial know-how.
The skill level and functioning of the traditional office
managers involve greater physical and mental ability. The introduction of
modern technologies and programmes has reduced the onerous tasks of the modern
office managers. These range from production, reproduction, storage and
retrieval among others. With this advancement of technology, the use of the
computer and software programmes facilitate the work of the modern office managers.
These include the use of machines such as ITC printers, fax, pen drive, cell
phones, photo copier, telex and internet. These requisite knowledge and skills
which make the position of the office manager rather challenging.
With the improvement in office technology and recent
developments in the office, the work of the office managers becomes easier.
However, new developments brought by technological changes
require even more knowledge and skills. For the office managers to be abreast
with the changing times, he faces challenges training and retraining to meet
organizational objectives.
The organizational goal and objectives of the study are to
establish how to manage the availability of modern office gadgets. It also
measures the knowledge and usage of office equipment, therefore the purpose of
this research is to examine the role of office management in the achievement of
organizational goal.
1.2 STATEMENT OF THE
PROBLEM
Over the years there has been serious misconception about
office managers by the public and others who are not in the profession. Some
people look down upon them as (Typists, and stenographers) and work according
to the wishes of the bosses. Others see them as subordinate, who cannot
actually act even when there is need for them to do so unless with authority
from their superiors. According to Chopra R K (1985), “some Nigerians do not
accord office managers the respect due to them because they strongly believe
that office managers are inconsequential and unproductive thereby do not in any
way contribute towards the national economic development as of managing the
office.
Office managers are misunderstood, misplaced and neglected to
the background by many bosses and as a result fail to place them in their right
position.
This research work is aimed at discussing fully the
contributions of office managers towards the national economic development and
some constraints in performance of their job such as lack of adequate equipment
poor remuneration, inadequate training on the job and poor human relation among
office managers, bosses and lack of encouragement by executives.
1.3 PURPOSE OF THE
STUDY
The aim of the study is to identify the role of office
managers in the achievement of organizational goal. The specific objectives are:
To identify the
goal of office managers in the achievement of organizational goals.
To examine how
office managers carryout their function in order to achieve organizational
goals.
To identify the
constraints of office management in the achievement of organizational goals.
To explore ways of
overcoming the problems affecting the office manager in the performance of his
duties
1.4 RESEARCH
QUESTIONS
In order to achieve the purpose of the study, the following
research questions were formulated
What are the
duties/responsibilities of office managers in the achievement of organizational
goals?
How does the office
manager carry out his functions to achieve organizational goals?
3 What are the
constraints militating against the office manager’s roles in the attainment of
organizational goals?
4 What measures
should be adopted to control the problems affecting office managers in the
performance of their duties?
1.5 SIGNIFICANCE OF
THE STUDY
The study will enable the management of business organization
in the country to re-evaluate their misconception of office managers and also
enhance the office manager’s role in the organization.
The study will contribute towards national economic
development. It will enable office managers know what is expected of them and
educational background they need to attain before qualifying as office managers
of modern organization.
1.6 DELIMITATION OF
THE STUDY
This research work is limited to four organizations in Port Harcourt,
Rivers State which include;
Unilever (Nig.) Plc
7up Bottling
Company
Guinness (Nig.) Plc
Nestle Nigeria Plc
1.7 DEFINITION OF
TERMS
Office: A Place in
organization where officials organize, co-ordinate control and evaluate
activities in an organization.
Management: the use of management principles to achieve
results in an office.
Organization: An organization is an entity comprising
multiple people, such as an institution or an association, that has a
collective goal and is linked to an external environment.
Achievement:
Office jobs done through management principles
Role: the
activities carried out by office managers in the achievement of organizational
goals
HOW
TO GET THE FULL PROJECT WORK
PLEASE,
print the following instructions and information if you will like to order/buy
our complete written material(s).
HOW
TO RECEIVE PROJECT MATERIAL(S)
After
paying the appropriate amount (#5,000) into our bank Account below, send the
following information to
08068231953
or 08168759420
(1) Your project topics
(2) Email Address
(3) Payment Name
(4) Teller Number
We will send your material(s) after we receive bank alert
BANK
ACCOUNTS
Account Name: AMUTAH DANIEL CHUKWUDI
Account Number: 0046579864
Bank: GTBank.
OR
Account Name: AMUTAH DANIEL CHUKWUDI
Account Number: 2023350498
Bank: UBA.
FOR
MORE INFORMATION, CALL:
08068231953
or 08168759420
https://projectmaterialsng.blogspot.com.ng/
https://foreasyprojectmaterials.blogspot.com.ng/
https://mypostumes.blogspot.com.ng/
https://myeasymaterials.blogspot.com.ng/
https://eazyprojectsmaterial.blogspot.com.ng/
https://easzprojectmaterial.blogspot.com.ng/
Comments
Post a Comment