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IMPACT OF TOTAL
QUALITY MANAGEMENT IN NIGERIA
ABSTRACT
This
project discusses impact of total quality management in Nigeria. A
hundred and twenty questionnaires were distributed among customers and
employees of selected companies in Nigeria. Interviews and surveys were also
conducted.
Primary
and secondary data will be used in the analysis. Tables and percentages will
also be used as the instrument of analysis
It
was observed therefore that total quality management has a significant positive
impact in the development of companies in Nigeria. Also, there is a strong
positive relationship between total quality management and and the development
of companies in Nigeria
TABLE OF CONTENT:
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
1.2 Statement of the Research
Problem
1.3 Objectives of the Study
1.4 Significance of the Study
1.5 Research Questions
1.6 Research Hypothesis
1.7 Conceptual and Operational
Definition
1.8 Assumptions
1.9 Limitations of the Study
CHAPTER TWO
LITERATURE REVIEW
2.1 Sources of Literature
2.2 The Review
2.3 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Research Method
3.2 Research Design
3.3 Research Sample
3.4 Measuring Instrument
3.5 Data Collection
3.6 Data Analysis
3.7 Expected Result
CHAPTER FOUR
DATA ANALYSIS AND RESULTS
4.1 Data Analysis
4.2 Results
4.3 Discussion
CHAPTER FIVE
SUMMARY AND RECOMMENDATIONS
5.1 Summary
5.2 Recommendations for Further
Study
Bibliography
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